I got into an accident on January 25th 2012. My car was totaled and I was very upset, being in my first car accident. The next morning I called the insurance company and within an hour I had a claims adjuster and medical adjuster calling me back. They answered all my questions and got me the help I needed right away. I felt like they actually cared and wanted to help me. The next day I had a rental car delivered to me at work and off to my physio appointment I went to get the treatment I needed to get better. Not a cent came out of my pocket! This company is an amazing one and treats their customers very well! I am happy to call them my insurance company!!
I have been with Conestoga Insurance Brokers for 35+ years. We have had few problems in that time. Any occurrences we have had have been handled very professionally and expeditiously. The office staff is very polite and friendly when we call and we always get our problems resolved. We have our 3 autos, 2 homes, and 3 businesses looked after by them. As we have grown Conestoga has grown with us. Our one business is very specialized and they have provided very good service for us even with the limited opportunities for coverages. I have never considered changing brokers in all those years.
~ My VIP Service Inc.